Clear your browser's cache and cookies and try installing or updating the Zoom application again. Clear cache and cookiesĬached files and cookies can sometimes cause conflicts during the installation process. If having issues downloading the app via the Google Play Store for Android, we recommend using Google's troubleshooting steps for Play Store issues. Avoid downloading from third-party websites or sources, as they may contain malware or viruses. Download from the official websiteĮnsure that you are downloading the Zoom application from the official website. Uninstall the current version from your device and then download the latest version of Zoom from our download center before installing it again. You can try restarting your modem or router to refresh the internet connection. If you can’t install or update Zoom, make sure your internet connection is stable, and there are no connectivity issues. Using Zoom requires a stable internet connection. How to troubleshoot Zoom installation or update issues Check your internet connection Prerequisites for troubleshooting issues with Zoom update or installation Verify if you have permission to install the Zoom app.Check if your device has enough space to install Zoom.How to troubleshoot Zoom update or installation issues.Note: If you are encountering error code 10008 and are unable to update the Zoom desktop app on your macOS device, try to reinstall Zoom and follow these additional troubleshooting steps. In this article, we will discuss some common troubleshooting tips that you can try to resolve the problem. You may encounter issues while updating or installing the Zoom application on your device.
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